Refunds Policy
Since jobsisee.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is actually provisioned, and in-use online. As a customer you are responsible for understanding this upon purchasing any item, and proceeding to activate it via our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we do honor requests for the refund on the following reasons:
(i) non-delivery of the product:
Due to some overall network or mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing Department (see below) in writing within 7 days from the order placing date. Otherwise the product will be considered received and downloaded;
(ii) payment processing error:
If an error occurs during the processing of your credit card information via our third party payment gateway, your product may not be provisioned and made accessible via your account. In this case, we will generally contact you in an effort to resolve the issue.
(iii) major defects:
Although all the products are rigourously tested before release, unexpected errors may sometimes occur. Such issues must be submitted for our Technical Support departments approval by sending an email with:
- specific page URL the error occured on
- details of the request you were attempting to make before the error occurred
We aim to rectify reported errors or defect within 72 hours of receiving the email. If any deficiency is approved and we fail to correct it within 72 hours from the date of your email, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered;
(iv) product not-as-described:
Such issues should be reported to within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website.
Complaints which are based merely on the customer’s false expectations or wishes are not honored. Please note that we cannot gurantee or warrant the suitability of applicants that result from relying on products sold as services, like job advertising and screening policies.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. All Refund related inquiries must be submitted in writing via our Contact Us page.
Thank you for purchasing our products!
Updated: 18 July 2011
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we do honor requests for the refund on the following reasons:
(i) non-delivery of the product:
Due to some overall network or mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing Department (see below) in writing within 7 days from the order placing date. Otherwise the product will be considered received and downloaded;
(ii) payment processing error:
If an error occurs during the processing of your credit card information via our third party payment gateway, your product may not be provisioned and made accessible via your account. In this case, we will generally contact you in an effort to resolve the issue.
(iii) major defects:
Although all the products are rigourously tested before release, unexpected errors may sometimes occur. Such issues must be submitted for our Technical Support departments approval by sending an email with:
- specific page URL the error occured on
- details of the request you were attempting to make before the error occurred
We aim to rectify reported errors or defect within 72 hours of receiving the email. If any deficiency is approved and we fail to correct it within 72 hours from the date of your email, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered;
(iv) product not-as-described:
Such issues should be reported to within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website.
Complaints which are based merely on the customer’s false expectations or wishes are not honored. Please note that we cannot gurantee or warrant the suitability of applicants that result from relying on products sold as services, like job advertising and screening policies.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. All Refund related inquiries must be submitted in writing via our Contact Us page.
Thank you for purchasing our products!
Updated: 18 July 2011
